Support
We offer our customers an unsurpassed support policy. We understand that quality technical support is as important as the products we sell. We are committed to going the "extra mile" to assist our users with any support issues that may arise using our software.
Each DIAMOND TRACK™ edition includes 90 days of free technical support including: product installation, user training and general telephone and Internet based support. After the initial support period we offer annual support plans that include ongoing technical support plus free software upgrades as new features are released. For pricing information please visit the Compare Editions & Pricing section.
Support hours: Monday - Thursday 9:00am - 5:00pm EST
Fridays 9:00am - 3:00pm EST
Contact technical support at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
or call (212) 682-5301